All purchases made are non-refundable, when you make a donation that is it. We consider it a donation towards the server & it's on-going progression. We do not offer refunds, unless a decision is made by the management team. You can appeal a refund via Discord, however ultimately the answer is no.
When you make a donation to Elvarg, you're supporting the continued growth & development, while this server is a hobby for us, we do not profit, all proceeds are returned to the server for continued progression. When you make that donation, you're returned with in-game points which can be used to make a purchase from the donator store. How you spend them is at your discretion.
Thank you for considering to support us, while you're free to play the game without donating, if you'd like to support us please click here.